Frequently Asked Questions
Q: Why is HealthCare Advocates effective when all of my efforts have failed?
A: Because HealthCare Advocates knows the industry, the laws and the regulations. We also have the team that can put your goals into action. In short, we have the expertise and experience to make resolve your issue(s).
Another part of the reason is our letterhead. HealthCare Advocates is well known by the insurance companies and they know that we know how to win and that we will not back down. Based on that, our letterhead goes a long way when interacting with insurance companies.
Q: Why should I pay HealthCare Advocates to solve my problem when I am sure I can solve it myself?
A: Several reasons:
Q: Why should I use HealthCare Advocates' Health Counselor and not a lawyer?
A: Ask your lawyer this question - how many cases did you handle last
year that fit my fact pattern? I'll bet the number is three or less.
HealthCare Advocates has the experience! Below are examples of lawyers seeking our
advice because we have the experience.
HealthCare Advocates specializes in resolving problems in a cost effective, confidential manner. Lawyers specialize in suing (all of your private medical information will become public) once an adverse consequence has occurred (i.e. death, blind, etc). In fact, it is because of these reasons that we have a lot of lawyers as clients. Below is an email from an attorney seeking HealthCare Advocate's advice on a matter:
attorney..."I have a case where the health carrier
Q: Will HealthCare Advocates' file an appeal with my insurance company?
A: The filing of an appeal is not always the best way to resolve the matter; but sometimes it is. We will research the issue to determine what course of action is best and then implement the course of action. If filing an appeal is the best option, then HealthCare Advocates will file an appeal on your behalf.
Q: Can HealthCare Advocates help people anywhere in the country?
A: Yes. We are a nationwide patient advocacy company.
Q: Will my insurance company drop me if I ask HealthCare Advocates to help me with a problem?
A: No. First, insurance companies are not allowed to cancel (rescind) insurance policies at will; there are laws to protect you. Second, HealthCare Advocates members have NEVER experienced any retaliation from the insurance companies, nor is any anticipated. Remember, insurance companies are large bureaucracies and sometimes a person needs an advocate to help them get the attention they deserve.
Q: What is the difference between a patient advocate and a HealthCare Advocates' Health Counselor?
A: A patient advocate traditionally helps patients (people currently in treatment). HealthCare Advocates' Health Counselor helps people before, during and after treatment. An advocate, can be fit in anywhere along the line (before, during or after care).
Reach Us Nationwide: HealthCare Advocates, Inc. 1420 Walnut Street, 9th
Floor Philadelphia, PA 19102
HealthCare Advocates: Your Ally in Healthcare? (helping people nationwide)