Frequently Asked Questions

Q: Why is HealthCare Advocates effective when all of my efforts have failed?

A: Because HealthCare Advocates knows the industry, the laws and the regulations. We also have the team that can put your goals into action. In short, we have the expertise and experience to make resolve your issue(s).

Q: Why should I pay HealthCare Advocates to solve my problem when I am sure I can solve it myself?

A: Several reasons:

• Because we know how to resolve the 'issue' before it becomes an expensive 'problem.'

• Because we know how to resolve problems. People often come to us after they tried to rectify the problem and all they accomplished was to complicate the problem.

• One call to HealthCare Advocates will save you time, money and a lot of aggravation because our team of specialists knows how to solve your health care problems.

• We can save you money. Often people are entitled to benefits and other services they do not know about, and do not think they are entitled to knowing the health care system, we know your entitlements and can show you how to save money.

• Stress. Stress leads to many health problems and if you are already ill, the last thing you need is to add more stress to your life. Let HealthCare Advocates deal with the problem letting you concentrate on getting better.

• Assurance. Because HealthCare Advocates works with doctors, hospitals, insurance companies, government agencies and other professionals on a daily basis, we have developed great working relationships. These relationships and experiences can help you through the complicated health care system.

Q: Can HealthCare Advocates help people anywhere in the country?

A: Yes. We are a nationwide patient advocacy company.

Q: Will my insurance company drop me if I ask HealthCare Advocates to help me with a problem?

A: No. First, insurance companies are not allowed to cancel insurance policies at will; there are laws to protect you. Second, HealthCare Advocates members have NEVER experienced any retaliation from the insurance companies, nor is any anticipated. Remember, insurance companies are large bureaucracies and sometimes a person needs an advocate to help them get the attention they deserve.

Q: What is the difference between a patient advocate and a HealthCare Advocates' Health Counselor?

A: A patient advocate traditionally helps patients (people currently in treatment). HealthCare Advocates' Health Counselor helps people before, during and after treatment. An advocate, can be fit in anywhere along the line (before, during or after care).

Q: Why should I use HealthCare Advocates' Health Counselor and not a lawyer?

A: HealthCare Advocates specializes in resolving problems in a cost effective, confidential manner. Lawyers specialize in suing (all of your private medical information will become public) once an adverse consequence has occurred (i.e. death, blind, etc). In fact, it is because of these reasons that we have a lot of lawyers as clients.

How To Reach Us Nationwide:   HealthCare Advocates, Inc. • 1420 Walnut Street, 9th Floor • Philadelphia, PA 19102
Tel. 215-735-7711 • Email: info@healthcareadvocates.com